Contact Us

We pride ourselves on being easy to contact, prompt and accurate with our responses, and helpful in our support to members and anyone else seeking information from us. Give us a call to speak with our experienced staff of technical experts. We’ll be happy to guide you through the steps and answer your questions on the ENERGY STAR Certified New Homes program. Most calls are answered live between 8am–5pm EST. If you’re on the go, drop us an email and we’ll gladly respond quickly with the information you need.

Call us at: 919–857–9000
Email us at:

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If you or someone you work with would like to notify our program of a dispute or other issue with an HVAC Contractor credentialed in our program, please send an email to and include the following information:
  • Company Name
  • City and State
  • Address of Disputed Job
  • Description of Dispute
  • Your Contact Information