Is it smart to invest in smart home technology?

Approximately 80% of Americans have smartphones, but other forms of smart technology — technology that gives users more ways to customize their home — are growing in popularity. These devices offer new levels of control, freedom and security and can benefit the environment, energy use, comfort and safety.

Users can operate smart home appliances and electronics remotely using voice command or an app on their phone, computer or tablet. In turn, they can receive alerts about an action being completed (e.g., the dishwasher cycle being done) or a potential issue (e.g., a water leak).

Examples and Uses of Smart Home Technology

Many technologies are getting smart, including thermostats, lightbulbs, water heaters, refrigerators, washing machines and security systems. Here are a few broader categories you can find in the market today.

User Benefits

Here are the main benefits you will experience with smart home technologies.

Utility Benefits

In addition to making life easier for users, smart home technology can benefit electric utilities. Thanks to two-way communication and open communication standards, utilities can tap into many smart home and related devices, such as smart thermostats, grid-interactive water heaters, electric vehicle (EV) charging stations and battery storage, for demand response and load management initiatives. This capability isn’t new — forms of it have been around for decades — but with technological advancements, utilities now have more control and information, and can minimize impacts to their customers.

Here are a few of the benefits utilities can expect:

For more information on smart home technologies, check out this webinar from our Exploring North Carolina Smart Grid series.

Smart home technology is changing how users and utilities interact with appliances and the grid, and as new devices arrive, more opportunities will be revealed. It looks like smart is here to stay.